Common Scam Types
The most common scams include fake agencies collecting deposits and disappearing, agencies promising luxury but delivering substandard service, hidden fees that inflate the final price, and agencies operating without proper licenses.
Verification Steps
Call HAAB directly to verify the agency's registration number. Check their physical office — visit in person. Search for the agency online and read reviews. Ask for references from pilgrims who traveled with them recently.
Red Flags to Watch
Prices significantly below market rates, pressure to pay full amount immediately, reluctance to provide written contracts, no physical office or changing addresses, and inability to show HAAB certification.
Protecting Your Money
Never pay more than 30-40% as initial deposit. Use bank transfers (not cash) for paper trail. Get a detailed receipt for every payment. Keep copies of all contracts and communications.
What to Do If Scammed
Report to HAAB immediately. File a complaint with local police. Contact the Department of Immigration and Passports. Share your experience on social media to warn others. Consult a lawyer if significant money is involved.
